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Bruce’s TIP OF THE WEEK #9
Amenities: guest welcome gifts

     Coordinated through the pro shop and the locker room, welcome gifts are placed in each guest’s locker at the request of the member and are billed to their account.
     Something as simple as an inexpensive keepsake luggage tag, a box of chocolates or a travel amenity kit with the club logo (in the same scent as the shower amenities) adds to each golfer’s experience.
     Guests feel extra special; the club makes a profit; members experience it is better to give than to receive.

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AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

 

 

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BB-Greenbrier-WSS-chain02

 

ProTag
Item #380X

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Astor Chocolate

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Ready Care

 

Bruce’s TIP OF THE WEEK Collection

 

#1 Amenities: old vs. new

#2 Layout: shower towels location

#3 Service: definition of

#4 Staff Training: mirror finish shine

#5 Amenities: to Barbicide or not

#6 Layout: shoe shine room location

#7 Service: don’t make excuses

#8 Staff Training: not sure, don’t do

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complimentary
“For a better locker room!”TM
Online Guide and PowerPoint Show

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