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TipoftheWeek1

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Bruce’s TIP OF THE WEEK #76
Staff Training: do not hover

MOST OF US like receiving positive attention; but too much of a good thing can turn into not being a good thing.  As important as it is to anticpate needs, the members and guests must be given their space, or privacy at times. Thus, it is also important that we do not hover around them but be available when needed. I’ve learned this to be true especially when working a card game and when the golf pros arrive and depart during a professional event. Offer the service and if they need anything they will let you know. 

balance
help please
give me space

 

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