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TipoftheWeek1

AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

 

“For a better locker room!”TM

 

Bruce’s TIP OF THE WEEK #56
Staff Training:  mentoring

I THOUGHT I did a nice job when shining black and brown leather dress shoes until I worked at The Greenbrier.  My coworkers there took it to the next level. You can say they mentored me to their skill level.
 
I ENCOURAGE locker room attendants with less experience to learn from those with more experience.  It might actually be someone who works at another area club.  That’s OK.  It would be an honor for them and an educational opportunity for the one wanting to learn how to do a better job.
 
STAFF TRAINING is not limited to shining shoes but it covers the entire locker room operation which also includes amenites, layout and service.  As such, I dedicate this TIP OF THE WEEK to my former coworker, Don “Chief” Crump, who, with 52 years of experience, mentored me every day.

mentoring

 

mentor

 

Donald “Chief” Crump
September 1, 1934 - April 16, 2019

 

Mr Crump

 

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