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TipoftheWeek1

AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

 

“For a better locker room!”TM

 

Bruce’s TIP OF THE WEEK #53
Amenities: Duffy’s or Fore?

     There are two main golf locker room suppliers.  Both have been in the business for many years, Duffy’s Tri-C Club Supply and Fore Supply.  Which one should you order exclusively from?  It is your decision, although one may have some items the other doesn’t.  Either way, I suggest comparing whether customer service is sincere, personalized and experienced; checking that prices in the catalog match those on the website as the website price is most likely the one you will be charged; knowing ahead of time what the freight charges will be and what the minimum is for free shipping; determining if you are located within next day shipping, two day or three day; being assured high end products are sourced directly from the manufacturer and not elsewhere; considering when is the last time you received a personal phone call or visit from the owner or sales rep. Also, should a mistake have been made either by you or the supplier how were you treated? If you are still trying to decide, call the company asking for the owner and see what he says. After all, you’re the one paying the bill.

customer service
honesty
delivery
experience

 

fair prices

 

customer satisfaction

 

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