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Bruceís TIP OF THE WEEK #31
Service: attendant should be on duty

     I have found it surprising that not all private golf and country club locker rooms have an attendant on duty before the first golfer arrives to after the last golfer is off the course, which results in a lack of service for the members and guests.
     I agree a salaried locker room manager is expected to work longer hours during the peak season, yet overdoing it is not wise either. Having qualified and dependable hourly assistants helping with the opening, closing and busy times without overtime pay is one solution. I must admit, though, I have never been a GM dealing with budgets.
     A nice locker room isnít enough without an attendant on duty.  

TipoftheWeek1

AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

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ďFor a better locker room!ĒTM
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manager on duty i am here attendant on duty

Bruceís TIP OF THE WEEK Collection

AMENITIES

#1   old vs. new

#5   to Barbicide or not

#9   guest welcome gifts

#13 showerheads

#17 shower liquids

SERVICE

#3   definition of

#7   donít make excuses

#11 loaner golf shoes/shirts

#15 pick up and return shoes

#19 guest locker name tags

#21 choosing new lockers

#23 anticipating needs

#25 chilled bath/face towels

#27 staff motivation

#29 QuikDryTM shoe drying cabinet

LAYOUT

#2   shower towels location

#6   shoe shine room location

#10 water closests

#14 sink area

#18 guest locker cove

STAFF TRAINING

#4   mirror finish shine

#8   not sure, donít do

#12 signed SOP

#16 daily opening/closing

#20 setup photos

#22 grooming stations

#24 locker room seminar

#26 Locker SuiteTM

#28 housekeeping duties

#30 custom floor plans

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