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Bruce’s TIP OF THE WEEK #27
Service: staff motivation

     Motivating the staff takes more than just a good paycheck.  It takes an employee with the right attitude. They cannot have a “chip on their shoulder” and must enjoy waiting on people desiring to make each experience pleasant, satisfying and one that exceeds expectations whenever possible.
     Based on 20 years of locker room experience the way to have seasoned employees rather than seasonal employees is to ask for and implement their ideas, provide a way to make a good living, don’t continally overwork them (or yourself), give perks, and explain what is expected treating everyone fairly.
     The key factor actually is having a manager who stresses that it doesn’t matter who makes the “winning shot” but rather that everyone is on a winning team.
     For more information visit:
Staff Motivation

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AMENITIES
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STAFF TRAINING

 

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Honoring key employees is also an honor for the club!

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