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TipoftheWeek1

AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

 

“For a better locker room!”TM

 

Bruce’s TIP OF THE WEEK #120
Staff Training:  stand when spoken to

WHEN A MEMBER OR GUEST approaches an employee he/she should stand when spoken to. It is simply a matter of being polite and showing respect. Common courtesy says put the cell phone down, stop working on the computer, look up from the newspaper/magazine and quit eating/drinking (which should not be done in front of the golfers when in the clubhouse). 

MY CLASSMATES AND I were taught in grammar school to stand whenever another teacher or visitor entered our room and we did not sit down until given permission. The same for when the person left the room. 

THIS SIMPLE ACT of standing when spoken to shows professionalism on the job, a caring attitude and a well trained staff.

polite
common courtesy
respect

 

professionalsim quote

 

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