A guest might forget his or her shoes, their luggage didnít arrive on schedule at the airport or there isnít enough time to properly clean and polish their golf shoes before they tee off. Also, imagine getting caught in the rain without a clean dry shirt to wear to dinner.
Service includes anticipating needs and providing loaner golf shoes and shirts does that very thing.
They need to be quality; not something a member threw out. Drying/pressing the wet shirts exceeds expectations.