Locker Rgolf-ballgolf-ballm Consulting

www.lrcgolf.com

Bruceís TIP OF THE WEEK #11
Service: loaner golf shoes/shirts

     A guest might forget his or her shoes, their luggage didnít arrive on schedule at the airport or there isnít enough time to properly clean and polish their golf shoes before they tee off.  Also, imagine getting caught in the rain without a clean dry shirt to wear to dinner.
     Service includes anticipating needs and providing loaner golf shoes and shirts does that very thing.
     They need to be quality; not something a member threw out. Drying/pressing the wet shirts exceeds expectations.

TipoftheWeek1

AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

 

 

Loaner-Shoes

Bruceís TIP OF THE WEEK Collection

#1 Amenities: old vs. new

#2 Layout: shower towels location

#3 Service: definition of

#4 Staff Training: mirror finish shine

#5 Amenities: to Barbicide or not

#6 Layout: shoe shine room location

#7 Service: donít make excuses

#8 Staff Training: not sure, donít do

#9 Amenities: guest welcome gifts

loaner-shirts02

#10 Layout: water closests

presentation image03

 

complimentary
ďFor a better locker room!ĒTM
Online Guide and PowerPoint Show

Contact