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TipoftheWeek1

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“For a better locker room!”TM

 

Bruce’s TIP OF THE WEEK #3 of 156
Service: definition

IT IS COMMON TO READ on most golf and country club websites their claim that they offer the best of service. Well, what is service? A simple definition is, “Not thinking of oneself.” For example, if a member says not to put polish on their black leather golf shoes (even though you think they need it), then do not do so.  It would be bad service. 

I WAS EMPLOYED 12 years at The Greenbrier where my coworkers and I did a good job because we wanted to, not just because we were supposed to.  That is service!

Tom-Lens03

     “At Exmoor we are not only present in the locker room throughout the day but are visible, too. 
     We anticipate member and guest needs and then are sure to follow up with a smile.

 

Tom Lens
former Locker Room Manager
Exmoor Country Club (IL)

 

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 Bruce’s TIP OF THE WEEK Collection