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THERE ARE TIMES when providing good service means doing without being asked. One of the most common ways to do so in the locker room, while cleaning and polishing street and golf shoes, is to replace shoe laces and change spikes when needed. If by chance the golfer has different types of spikes in the heels compared to the front it may be on purpose. In this case, double checking with the golfer is a good idea.
ALSO, WITH THE MANY shoe lace styles and colors available, it is wise to have a variety in stock. The members and guests will be appreciative and the service given will be noticed.
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